Privacy Policy
Last updated: [DATE_EFFECTIVE]
1. Overview
[AGENCY_NAME] (ABN [ABN]) ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, disclose, and handle your personal information.
2. Information we collect
We collect information you provide directly (via our contact form): name, email address, phone number, and project details. We do not use analytics scripts, tracking pixels, or third-party advertising SDKs. Our contact form submission data is processed via a Cloudflare Pages Function and is not stored by us beyond what is necessary to respond to your enquiry.
3. How we use your information
Solely to respond to your project enquiry and, if a project proceeds, to deliver our services. We do not use your information for marketing purposes without explicit consent.
4. Disclosure
We do not sell, rent, or share your personal information with third parties except where required by law.
5. Storage and security
Your enquiry data is transmitted securely (TLS) via our contact form. We retain project correspondence for up to 7 years in line with standard business record-keeping obligations under Australian law.
6. Access and correction
You may request access to, or correction of, your personal information at any time by contacting us at [EMAIL].
7. Complaints
If you believe we have breached your privacy, contact us at [EMAIL]. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Contact
[AGENCY_NAME] | [ADDRESS], [STATE] | [EMAIL] | [PHONE]